a person reads these
Say hello
Questions about a character, an order on its way, or stocking us in your own shop. All of it comes to the same small desk.
Send us a note
Other ways to reach us
- Emailherb@ducks-n-stuff.comthe fastest way to us
- Telephone(919) 815-0686a person, not a menu
- The shop3915 Beryl Road, Suite 125, Raleigh, NC 27607where it all gets packed
- EtsyMessage us on our Etsy shopwhere the reviews live
before you write
Shipping & returns in fullQuestions we get most
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01
Where do you ship?
Across the United States. Shipping is calculated at checkout from your address.
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02
Are these genuine DCUK?
Every one. We are the largest DCUK retailer in the United States and buy direct.
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03
When will my order ship?
It is packed by hand, and we will email you as soon as yours is on its way.
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04
Do you restock sold-out characters?
Often. Ask to be notified on any sold-out product and we will email you when it lands.
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05
Something arrived damaged, or is not right.
Send us a photo and we will take it from there. We offer a 14-day return policy on everything we sell.
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06
Do you have a physical shop?
You can find our characters at our booths in several boutiques across the Carolinas and Virginia. The full list is on our story page.